For a printer connected to the computer via USB, the Port should be set to USB Virtual Printer Port (such as USB001, USB002).

The port setting must be correct for the way your computer connects to the printer.

The Port and Description columns indicate the type of port that the driver is set to use.įigure 1: In this example, a printer is set to LPT1:įigure 2: In this example, the printer port has been changed by selecting a USB Virtual printer port (e.g. Click on the Ports tab.Ĭheck the port setting in the white box under ' Print to the following port(s)?'.

The Properties window for your printer opens.

Right-click on the Epson printer icon and left-click on Printer Properties.

How to check the driver and print queue status in Windows.

The printer doesn't respond when I send a job to print or multiple copies of the driver are listed in the Printers folder.

If there is more than one icon or port stacked drivers for your Epson printer, such as 'EPSON XP-820 Series' and 'EPSON XP-820 Series (Copy 1)', see the articles below for help and return to this article if necessary: See the following Related Articles for support information: Install the printer software from the CD-ROM or download it from the Epson website or using the Add a Printer Wizard if your printer has inbox driver support. If an icon for your Epson printer is not listed, the driver is not installed.

If you require help with this step, see the following Related Article: How to open the Devices and Printers folder in Windows.

An icon for your Epson printer should be present. Open the Printers or Devices and Printers folder. Ethernet, integrated Wi-Fi, a suitable Epson print server or Windows printer sharing). The Epson printer must be used via a Parallel, a USB, or a network interface (e.g. Windows 10, Windows 8 and Windows 7 operating systems do not support FireWire connections.

Troubleshooting Printer-related Communication Issues in Windows.

However, we recommend that you first follow the guidance in the following Related Article, returning to this article if advised to do so: In order to determine if the port is set correctly, we recommend checking the printer port setting in the printer driver and changing it if necessary.

For example, if you are using a printer via a USB or network connection and receive the error message 'There was an error writing to LPT1', this would indicate that the print data has been sent to a port that Windows reserves for printers connected via a Parallel interface. Some users may receive an error message that indicates an issue with the port settings. In order to communicate and print successfully, the port setting in the printer driver software must be set correctly. A port is an interface channel used for transferring data from the computer to a printer.

If the printer has failed to respond to a print command, the printer driver port may not have been configured correctly.

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